Plumbing Operations Manager Sherman

Plumbing Operations Manager

Full Time • Sherman
Replies within 24 hours
Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
Plumbing Careers at Benjamin Franklin Plumbing®
Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team.
 
JOB SUMMARY
The Operations Manager bears the ultimate responsibility for safety, customer satisfaction, and employee engagement while upholding the ethical standards and reputation of the organization in the community.
JOB DUTIES
  • Completes/reviews Daily Management Report (DMR)
  • Recruit, hire, train, and supervise a team of skilled residential plumbing technicians.
  • Directly supervises the Operations and Administrative Teams of the business and Sales Leadership to ensure all established goals (operations, sales, safety, customer satisfaction, etc.) are achieved
  • Conducts performance reviews with each direct report and assists direct reports by holding their team members accountable to performance, behavior, and attendance standards
  • Places regular phone calls to customers to discuss satisfaction
  • Reviews payroll reports ensuring hours and pay are correct
  • Inspects all field operations to ensure excellent service
  • Monitor and control operational costs to maximize profitability.
  • Foster a positive and productive work environment.
  • Prepare reports on key performance indicators (KPIs) related to operations and financial performance.
  • Conduct regular safety training and inspections 
  • Develop and implement efficient operational procedures and workflows.
  • Manage inventory levels and ensure adequate stock of parts and supplies 
MIMIMUM REQUIREMENTS
  • Advanced Degree and/or 5+ years of successful home services experience with a track record of increasing responsibility with past employers in the same or similar industry
  • Strong interpersonal written and verbal communication skills
  • Licensed Plumber preferred 
 
Compensation: $80,000.00 - $120,000.00 per year




Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits.  All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.

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Why Should You Join Us?

Competitive Pay
Growth Opportunity
Company Benefits
Extensive Training
Incentive Programs
Flexible Scheduling